Using our site
You may browse, inquire, and place orders in line with these terms. Do not misuse the site, interfere with its operation, or attempt unauthorized access.
Orders and availability
- Product availability, pricing, and promotions may change without prior notice.
- Orders are confirmed after we verify stock, sizing, and color preferences with you.
- We reserve the right to decline or cancel orders (e.g., stock issues, payment concerns); any collected payments for cancelled orders will be refunded.
Pricing and payment
Prices are shown in Philippine Peso unless stated otherwise. After confirming order details, we will send a payment link for your chosen method. Please complete payment within 24 hours to keep your order active.
Delivery and timelines
Delivery windows may vary by location and courier availability. We will share tracking or status updates once dispatched. Please provide accurate delivery details to avoid delays.
Returns and exchanges
Returns are handled under our Refund Policy. Requests must follow the timelines and conditions stated there so we can process them smoothly.
Privacy
Your personal data is managed according to our Privacy Policy. By using our services, you acknowledge how we collect, use, and protect your information.
Limitations
While we aim for accurate content and reliable service, occasional errors or interruptions may occur. We are not liable for indirect or consequential losses arising from site use, except as required by law.
Contact and support
If you have questions about these terms, reach out so we can assist:
- Email: admin@robielcreststudio.store
- Phone: +63 951 763 1621
- Address: Block 62, Lot 28, Area B, Purok 1, Barangay Bagong Buhay II, City of San Jose del Monte, Bulacan, Region III, 3023, Philippines
Changes to these terms
We may update these terms to reflect operational or legal changes. Updates will be posted here with a new effective date. Continued use of our services after changes means you accept the updated terms.